We are so grateful to David for all his help, advice, chasing up and ‘behind the scenes’ work he did during the purchase of our new property in Cranleigh.
At the end of the day, we were not his clients, but he worked tirelessly and tactfully dealing with all the parties involved in the chain.
We would not hesitate to recommend Surrey Estates to any of our friends. A great service.
We asked Surrey Estates to market our property after we had made an offer on one of their properties, having previously been using a high street Estate Agent for a long time. What a contrast! Not only were Surrey Estates cheaper, but they were very proactive in finding us a buyer and this paid off when the first two people who viewed our house made us an offer.
Throughout the whole process of buying and selling Surrey Estates kept us informed and updated. David was always easy to contact and willing to answer any queries. The legal side of things didn’t go smoothly, but we were expertly guided and supported throughout by David and Iwona.
In conclusion, we found the staff at Surrey Estates to be enthusiastic, proactive, excellent communicators, informative, supportive and friendly. Who could ask for more? We will certainly be recommending Surrey Estates to all our friends.
Although we didn’t seal any deal with Surrey Estates, me and the missus were very pleased to meet Linda and observe her professionalism and kindness. She is one of the best estate agents I’ve come across and deserves a 5-star rating exclusively for herself. It’s unfortunate that we couldn’t seal the deal due to issues related to the building, however I would definitely recommend this business to friends and family. Keep up the good work guys.
Sophia from Surrey Estates has been really kind and helpful throughout a very difficult sale. She was always easy to communicate with, and although we were buying through them , as opposed to selling, she treated us very fairly and did a great job of keeping all parties as happy as possible in trying circumstances.
We purchased a property through Luke and the team at Surrey Estates. The level of service and attention provided was exemplary at all stages from our initial viewing through to completion. Having dealt with a number of estate agents during our property search Surrey Estates really stood out in providing not only honest unvarnished views (not always a given when dealing with an estate agent trying to sell a house!) as well as professional service and preparedness (again, Luke personally attended all our viewings, and was able to address in detail all our concerns and queries, whereas other agents provided either very junior staff or other unable to answer any queries on the day).
They also did a great job in managing the property chain and in keeping us informed throughout and were a pleasure to deal with. Would wholeheartedly recommend.
Luke and Sophia were a great team. Through some very tricky negotiations and unpredictable behaviour, they consistently exceeded our expectations with direct and honest communication and feedback. They really know their market well and sold my central Guildford house twice whilst still retaining our offer on our perfect house.
What I loved most was that they would call me unprompted to give me updates and review situations. I wouldn’t relish the opportunity to be back on the market any time soon but should the need arise, I’d want them on my side.
When Luke came to see me to discuss selling my house in Guildford I did not have high hopes for the outcome. I had had a very disappointing experience with another agent; there had been several wasted months and I was feeling quite stressed. But I was immediately impressed with his approach and the time he took to explain everything. From the minute he and his team took on the challenge, they never let up. They got me back on the market very quickly with great photos of the house and early viewings. There were several time wasters and one sale where the buyer disappeared. But despite that, they plugged on resourcefully and I had a steady number of viewings.
The whole team were unfailingly professional, cheerful, resourceful and completely committed to selling my house. I never felt they took their eye off the ball. When I did eventually sell, they got me a good price in a tricky market and made sure the whole process went like clockwork. I would have no hesitation in recommending them and I can’t thank them all enough.
I have just bought a property through Surrey Estates and I have to say they have been brilliant from start to finish. Both Sophia & Luke were professional, approachable and genuinely cared about getting the sale through as quickly as possible! Would definitely recommend to others for both sales and purchases! Thanks team!
Knowing what type of reputation estate agents carry, we were dreading selling our house. We decided to use Surrey Estates after Luke valued our house at a very fair price and charging us a fraction of the fees we’d previously been quoted by high street agents. Without any work from myself or my husband we received 2 full asking price offers within 2 weeks of going on the market. We have recently exchanged and are looking forward to moving.
The whole process has been a breeze and the entire Surrey Estates team has been there every step of the way, replying to our emails at 11pm and ensuring we were kept up to date with viewings, feedback and that we were generally happy. Massive thank you to Luke, Jamie, Sophia and Emily. Would highly recommend to anyone and everyone!
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