Dear Stephanie, I just wanted to write and tell you what an absolute pleasure it has been liaising with you on my flat.
Everything about your service has been prompt, responsive, efficient, organised and, at times, above and beyond.
It has made the owning a rental and changing of tenants a pleasurable experience! Thank you so much and I will miss our regular contact!! With best wishes
We had a positive experience using this lettings agency. Quality homes advertised in very good condition and cared for, a prompt follow-up to all emails and stages of the paperwork, deposits and moving in and they do not over complicate the process.
By their own admission the fees are quite high however no estate agent is out there working for free. We dealt with hard working Stephanie for a Guildford let.
Sophia from Surrey Estates has been really kind and helpful throughout a very difficult sale. She was always easy to communicate with, and although we were buying through them , as opposed to selling, she treated us very fairly and did a great job of keeping all parties as happy as possible in trying circumstances.
When we decided to let our house we initially went with another very well know property lettings agency as well as Surrey Estates.
Well, there was no comparison. Viewings were almost on a daily basis from Surrey Estates, with comprehensive updates and feedback. Proactive doesn’t say enough about Lukes team. We soon had tenants and Stephanie, the lettings manager, looks after everything meticulously.
When we come to selling our property we will have no hesitation in putting it with Surrey Estates.
We purchased a property through Luke and the team at Surrey Estates. The level of service and attention provided was exemplary at all stages from our initial viewing through to completion. Having dealt with a number of estate agents during our property search Surrey Estates really stood out in providing not only honest unvarnished views (not always a given when dealing with an estate agent trying to sell a house!) as well as professional service and preparedness (again, Luke personally attended all our viewings, and was able to address in detail all our concerns and queries, whereas other agents provided either very junior staff or other unable to answer any queries on the day).
They also did a great job in managing the property chain and in keeping us informed throughout and were a pleasure to deal with. Would wholeheartedly recommend.
Surrey estates Lettings
I came across this company because they came to me to market my property. From the first communication they has always delivered exactly what has been agreed and in many instances exceeding expectation. As a landlord with many years experience I can say with confidence that they are exceptional. I would not hesitate in recommending them.
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